Fj99 Privacy Policy — Your information is safe with us

fj99 fj99.app is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains what information fj99 collects, why we collect it, how we use it, and the steps we take to keep your data safe.

By using the fj99 website or mobile app, you agree to this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue use of our services. Our Terms and Conditions We also encourage you to read this page.

This Privacy Policy has been drawn up in accordance with international data protection standards. fj99 never sells or rents your data to third parties.

fj99 Only the information that is strictly necessary is collected. No unnecessary or excessive data is gathered. The types of information we collect are detailed below:

Registration & Identity Information:

• Full Name (as per National ID)
• Mobile number and email address
• Date of Birth (for age verification)
• Current address and district
• National ID or Passport Number (for KYC verification)

Financial Transaction Information:

• BKash, Nagad, or Rocket account number
• Bank account number and branch name (for bank transfers)
• Deposit & Withdrawal History
• Transaction ID & Amount

Technical & Usage Information:

• IP Address & Device Information
• Browser type and operating system
• Login time and session information
• Game History & Betting Records
• Cookies & Local Storage Data

fj99 Collected information is used only for specific and legitimate purposes. Your data will not be used for any additional purpose without your consent.

• Account Management: Your information is used to create, verify, and maintain your account.
• Transaction Processing: Financial information is used to process deposits and withdrawals successfully.
• Security Assurance: Data is analysed to prevent fraud, money laundering, and unauthorised access.
• Customer Support: Your information is used to resolve issues and answer your questions.
• Personalized Experience: Game recommendations and offers are tailored to your preferences.
• Legal Compliance: Data is used to meet regulatory requirements.
• Promotional Communications: With your consent, SMS messages or notifications about bonuses and offers may be sent to you.

fj99 Data is shared with third parties only in limited and specific circumstances. These third parties are contractually bound to maintain the confidentiality of your information.

• Payment Processor: Payment gateways such as bKash, Nagad, Rocket, and banks — only the information necessary to complete transactions.
• KYC Verification Services: Approved third-party verification agencies for identity verification.
• Game Provider: Game providers on our platform — for gameplay-related data only.
• Law Enforcement Agencies: When legally required by a valid request from the Bangladesh Government or an international regulatory authority.
• Audit Agency: Authorized auditor for verifying platform fairness and security.

Outside of the above circumstances, your data will not be shared with anyone. In the event of a business restructuring or merger, you will be notified in advance.

fj99 Industry-leading technology is used to protect your data. Our security operates across multiple layers so that if one layer fails, the others continue to keep your information safe.

• 256-bit SSL/TLS Encryption: All data transmissions are protected with strong encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• DDoS Protection: Measures in place to protect the platform from server attacks.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Encrypted Storage: Sensitive data stored in our database is always encrypted.
• Staff Training: All fj99 staff are trained in data protection and bound by confidentiality agreements.

fj99 Cookies and similar technologies are used on the website and app to enhance your experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functionality Cookies: Used to remember your language, theme, and game preferences.
• Analytics Cookies: Usage statistics are collected to understand which areas of the platform are most frequently visited.
• Security Cookies: Helps detect fraud and unauthorised access.

You can disable non-essential cookies through your browser settings. Please note that doing so may limit some features of the platform.

fj99 Data is not retained for longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For as long as the account is active and up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: Up to 2 years for dispute resolution.
• Log Files: Up to 1 year for security purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period has expired, data is securely deleted or anonymised.

fj99Every user registered on this platform has certain fundamental rights regarding their personal data. These rights are upheld in accordance with international data protection standards.

• Right to Access: You may request a copy of your stored data at any time.
• Right to Rectification: You may request an update to any incorrect or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restriction of Processing: You may request that data processing be limited to specific purposes.
• Right to Data Portability: You may request your data in a portable format.
• Right to Opt Out of Promotional Communications: You can opt out if you no longer wish to receive marketing messages.

To exercise these rights, contact the fj99 customer support team. We will respond to your request within 30 days. In some cases, certain data may not be deletable due to legal obligations.

fj99 Strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• Date of birth is mandatory verification during the KYC process.
• If a user is found to be under 18 years of age, their account will be closed immediately.
• Any data held will be permanently deleted.

If you are aware of a minor using fj99, please notify our support team immediately. We will take prompt action.

fj99 fj99 reserves the right to update this Privacy Policy as needed. Where significant changes are made, we will endeavour to notify you in advance via your registered mobile number or email.

• The revised policy will take effect from the date it is published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• The latest version will always be available on this page.